Datenschutzrichtlinie

Last Updated: July 23, 2025

Introduction

Welcome to AgRe. This website (the "Site") is a brand owned and operated by Renova Agri Solutions LLP ("we," "us," "our," or the "Company"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site. This policy is prepared in compliance with the applicable laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

By using this Site, you agree to the collection and use of information in accordance with this policy.

1. Definitions

Personal Data: Any data about an individual who is identifiable by or in relation to such data.
Data Fiduciary: The entity that determines the purpose and means of processing personal data. In this case, Renova Agri Solutions LLP.
Data Principal: The individual to whom the personal data relates (i.e., "you").
Processing: In relation to personal data, means an operation or set of operations such as collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval, use, alignment or combination, indexing, sharing, disclosure, dissemination, making available, restriction, erasure or destruction.

2. Information We Collect

We may collect the following types of Personal Data:

Identity and Contact Data: This includes your name, email address, phone number, mailing address, and any other information you provide when you fill out forms, contact us, or subscribe to our newsletters.
Technical Data: This includes your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
Usage Data: Information about how you use our website, products, and services. This is typically collected through cookies and other tracking technologies.

3. How We Use Your Personal Data

We use your Personal Data only for lawful purposes. Specifically, we use your data:

To provide and maintain our services.
To manage your requests, inquiries, and to provide customer support.
To send you marketing and promotional materials, but only with your explicit consent. You can opt-out of receiving these communications at any time.
To improve our Site by analyzing how you use it.
To comply with legal obligations and to protect our legal rights.
To ensure the security of our Site and prevent fraud.

4. Consent

By providing us with your Personal Data, you are giving us your free, specific, informed, and unambiguous consent to process it for the purposes outlined in this policy.

You have the right to withdraw your consent at any time. The process to withdraw consent will be as easy as the process of giving consent. You can withdraw your consent by contacting our Grievance Officer.

5. Sharing and Disclosure of Your Personal Data

We do not sell or rent your Personal Data to third parties. We may share your Personal Data with:

Service Providers: Third-party vendors and partners who perform services on our behalf, such as website hosting, data analysis, and marketing services. These parties are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.
Legal Authorities: If required by law, we may disclose your Personal Data to government agencies, courts, or other authorities in response to a valid legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred to the acquiring entity.

We will not transfer your personal data outside of India unless it is to a country that provides an adequate level of data protection, or as otherwise permitted by Indian law.

6. Your Rights as a Data Principal

Under the DPDP Act, you have the following rights:

Right to Access Information: You have the right to obtain a summary of the Personal Data we process and the processing activities we undertake.
Right to Correction and Erasure: You can request the correction of inaccurate or misleading Personal Data and the completion of any incomplete data. You also have the right to request the erasure of your Personal Data.
Right of Grievance Redressal: You have the right to a readily available means of grievance redressal. You can contact our Grievance Officer for any concerns.
Right to Nominate: You have the right to nominate another individual who can exercise your rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, please contact our Grievance Officer.

7. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. We are committed to taking reasonable security practices and procedures to safeguard your data from unauthorized access, use, or disclosure.

8. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes for which it was collected and to comply with our legal obligations. Once the purpose is served, your Personal Data will be erased.

9. Children's Privacy

We will not knowingly process the personal data of children (individuals under 18 years of age) without verifiable consent from their parent or legal guardian. We do not engage in tracking, behavioural monitoring, or targeted advertising directed at children.

10. Grievance Officer

In accordance with the Information Technology Act, 2000, and the DPDP Act, 2023, we have appointed a Grievance Officer to address your concerns regarding the processing of your Personal Data.

Name: Ayush Patel
Email: info[at]helloagre.com
Address: 3, Dev Vihar-II, Thaltej-Shilaj Road, Ahmedabad 380059, Gujarat, India

The Grievance Officer will acknowledge your complaint and resolve it within one month from the date of receipt.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date. We encourage you to review this policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have any questions or comments about this policy, you may contact us at:

Renova Agri Solutions LLP

3, Dev Vihar-II

Thaltej-Shilaj Road, Thaltej

Ahmedabad 380059

Gujarat, India

info[at]helloagre.com